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Shipping & Returns

 

Email confirmation after order has shipped


You will receive an email receipt confirming your order after it is placed. If you do not receive this email, please check your spam folder, then contact us immediately to ensure you did not enter the wrong email address. You will receive another email from Funky Munkys™ to notify you once your order has shipped.

If there is a problem with your order (such as if an item is out of stock) or if we require more information to process your order, you will be contacted by email within 2 business days. Please check your spam folder for this email in case it gets lost.

 

 

 

 


 

 

 

 

Local Pickup


We offer free pickup for local customers (in and around the Antigonish area) to save on shipping costs. If you would like to pick your order up please choose "Store Pickup" as your shipping option at check out. When we receive your order we will contact you to arrange a day and time to pick up your order. Please allow 1-3 business days to process your order but let us know if you need your purchase in a hurry and we will do our best to accommodate you. Please note as we are not always in our home office pick-up is by appointment only.

Please do not drop by as your order may not be ready or there may not be anyone here to greet you. I am available to show you how to use your diapers or other products when you pick up your items. I can also show you how to use your baby carrier and you can try it on to ensure it fits properly before taking it home.

 

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Atlantic Canada


Atlantic Canada includes New Brunsick, Nova Scotia, Prince Edward Island and Newfoundland/Labrador.

 

 

Weight of Order
Shipping Charges
Under 1lb
$12.95
1lb to 2lbs
$13.95
2lbs to 5lbs
$15.95
5lb to 10lbs
$19.95
10lbs to 20lbs
$29.95
20lbs to 30lbs
$34.95

 

All Canadian packages are shipped Expedited Parcel.

All orders will be shipped within 1-2 business days, although most times your order will be shipped within 24 hours. If there is any reason your order will not ship in 1-2 business days, we will try our hardest to notify you. Shipping costs will be automatically added to your order at checkout. The purchase of Gift Certificates does not count towards the Free Shipping offer.

 

 

 


 

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Central and Western Canada


Central and Western Canada includes Quebec, Ontario, Manitoba, Saskatchewan, Alberta and British Columbia.

 

 

Weight of Order
Shipping Charges
Under 1lb
$13.95
1lb to 2lbs
$14.95
2lbs to 5lbs
$16.95
5lb to 10lbs
$20.95
10lbs to 20lbs
$29.95
20lbs to 30lbs
$34.95

All Canadian packages are shipped Expedited Parcel.

All orders will be shipped within 1-2 business days, although most times your order will be shipped within 24 hours. If there is any reason your order will not ship in 1-2 business days, we will try our hardest to notify you. Shipping costs will be automatically added to your order at checkout.

 

 

 

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Northern Canada


Northern Canada includes Nunavut, Yukon and Northwest Territories.

 

Weight of Order
Shipping Charges
Under 1lb
$19.95
1lb to 2lbs
$20.95
2lbs to 5lbs
$31.95
5lb to 10lbs
$44.95
10lbs to 20lbs
$69.95
20lbs to 30lbs
$89.95

All Canadian packages are shipped Expedited Parcel.

All orders will be shipped within 1-2 business days, although most times your order will be shipped within 24 hours. If there is any reason your order will not ship in 1-2 business days, we will try our hardest to notify you. Shipping costs will be automatically added to your order at checkout.

 

 

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Shipping to the United States

 

Weight of Order
Shipping Charges
Under 1lb
$19.95
1lb to 2lbs
$21.95
2lbs to 5lbs
$27.95
5lb to 10lbs
$35.95
10lbs to 20lbs
$55.95
20lbs to 30lbs
$65.95


If you wish to order more than 30lbs we will have to get back to you with a shipping quote.

All US orders are shipped via Canada Post Expedited Parcel. This usually gets delivered within 10 business days (weekends and holidays excluded). If you need your parcel faster please contact us and we will do our best to accomodate your request. (Additional charges may apply depending on requests.)

You are responsible for taxes or customs fees associated with you order. Feel free to contact us for a quote if you are placing a large order.

 

 

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For shipping outside of Canada or the United States


For customers that reside outside of Canada or the United States, we apologize that we do not accept international orders through the FunkyMunkys.ca website at this time. Our shopping cart will only process orders place from within Canada and the United States. Please contact us to place your order via phone or e-mail so that we can calculate exact shipping charges and send you an invoice with the exact shipping charges. We (Funky Munkys™) are not responsible for any taxes or duties that may be charged by customs officials.
 

 


 

Shipping Times for Canada


The average order will take 3-10 business days to arrive to Canadian residents. These shipping times are an ESTIMATE only and are NOT guaranteed as we have no control over the postal service ourselves. If you do not receive your order by the indicated "delivery standard" time as noted on your tracking email, please allow an additional 1-2 days before contacting us, particularly during busy holiday times. It's likely your parcel will arrive within a couple of days of this timeframe.

 

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Shipping Times for the United States


Items will be shipped within 2-5 business days of receipt of your payment. The average order will take 10-14 business days (depending on your location) for US residents. These shipping times are an ESTIMATE only and are NOT guaranteed as we have no control over the postal services ourselves. Please note, the shipping time to US residents is an ESTIMATE only as customs can sometimes delay a shipment by as much as 3-4 weeks. Please allow up to 21 days from receiving your email that confirms your order has shipped for your parcel to arrive before contacting us, particularly during busy holiday times. If you require faster service or would like to increase the amount of insurance, please let us know prior to placing your order! We will be more than happy to accommodate in any way we can. (If you require faster shipment methods or more insurance coverage, additional charges may apply. If so, you will be notified and sent an invoice with the extra charges. Any additional charges will be due before items will be shipped. ) We CAN NOT make any changes to shipping methods once you have been sent confirmation that your order has shipped.

 

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Our Packaging Material


As we are an environmentally-friendly company. We try to reduce, reuse and recycle when and where we can. To help with this, wherever possible all outgoing orders are packed using materials re-cycled in house, reducing the waste we generate and our resource consumption. We ask that when you receive your package, you in turn use any of the material to help lower your impact on the environment as well. If you would prefer a new box or package, please let us know in the additional comments box during checkout.

In order to save a tree, whenever possible we do not include a packing slip or invoice with your order. Your original email confirmation is your receipt. Please save this for your records, should you require an exchange or return in the future.

Our Product Care Instructions are printed on 100% recycled paper. If you have received one with a previous order, PLEASE pass it on to someone you feel may benefit from receiving one. We truly appreciate it!

 

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Items returned to us as undeliverable


If your parcel is returned to us because we were given an incomplete or incorrect address, payment of the return shipping fee and actual shipping costs to reship the item are the buyers resposibility. If you would prefer a refund we will deduct the original actual shipping costs, plus the return shipping fees from the amount of the refund.

 

 

 

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